Frequently Asked Questions
Have a question?
Reach out to us, we’re
always available!
General Inquiries
hello@yowiehotel.com
Reservations
Reservations are held with a credit card and charged 100% of the reservation at time of booking. Credit cards are the only accepted form of payment. Guests must be 21 and older.
Our invisible service hotel is located at 226 South Street but the hotel entrance is located on American Street under the awning. Check in time is 4:00 pm and check out time is 11:00 am. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate you (based on availability) – just let us know in advance.
*Prior to your arrival, you will receive a 6-digit access code for the front entrance and for your suite. If you need any assistance, we can be reached at 215-346-6337 from 8 a.m. to 10 p.m. via text or phone.
**If early or late check out is needed, please reach out to us directly. We are a small boutique hotel; timely checkouts are vital to our operation. Unauthorized late checkouts incur a $200 violation fee.
Guests must maintain a maximum of two overnight guests per one-bedroom suite, and four overnight guests per two-bedroom suite or suites with two queen beds. Children are permitted as “extra” guests in the room under the age of five , and we do offer the option for a pack-and-play.
Hotel Policies
While we love furry friends, YOWIE is not a pet friendly hotel.
YOWIE is a non-smoking hotel. Therefore, smoking is not allowed in any private suites, public areas or cafe. A smoking cleaning fee of $300 will be assessed in the event smoking does occur in the guest rooms.
50% of prepayments are refundable when canceled 7 days before arrival or earlier. 0% refundable if canceled after. No exceptions will be made for weather, and there are no refunds for shortened stays or early departures. Because of our size, cancellations affect us significantly. We hope you can understand our strict policy.
We ask that all guests be respectful of our quiet hours from 10:00pm – 7:00am. Please be considerate of other guests in suites and our neighbors. Any complaint made by another guest or a neighbor may result in immediate eviction and a fine of $500 if the problem persists.
Amenities
Most of our suites are equipped with small kitchens and cookware by Caraway Home to make a lite bite or heat up your leftovers from your night out!
YOWIE has limited luggage storage which is on a first come first serve basis. Please reach out prior to your arrival if you would like to store your belongings.
For hotel room blocks, please contact hello@yowiehotel.com
The closest Garage for overnight parking is 215 Lombard Parking Garage one block away. It is located on Lombard Street between 2nd and 3rd Street and is accessible 24/7.
Rates vary from $3 for up to 30 minutes to $25 for 10-24 hours.
Street parking is available and please make sure to read parking signs thoroughly to avoid tickets or towing.
Accessibility
YOWIE features one ADA accessible suite on the ground level (Suite 101)